Last updated: April 2026
All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will begin processing on the next business day.
You will receive a confirmation email with your order details immediately after purchase. Once your order is shipped, you will receive a second email with your tracking number.
| Order Value | Shipping Cost (All Countries) |
|---|---|
| Under $79 USD | $7.99 |
| $79 USD and above | Free |
We continuously work to provide competitive and fair shipping rates worldwide.
After your order is processed and shipped, estimated delivery times are:
| Destination | Estimated Delivery |
|---|---|
| United States | 6–12 business days |
| Canada & Europe | 7–14 business days |
| Australia & New Zealand | 8–15 business days |
| Gulf Region (UAE, Saudi Arabia, Kuwait, Bahrain) | 6–12 business days |
| Rest of the World | 8–16 business days |
Every order ships with full tracking. Once your order is dispatched, you will receive an email with a tracking link so you can follow your package every step of the way. If you have not received a tracking update within 5 business days of placing your order, please contact us.
Express delivery options may be available at checkout for select destinations. The cost and estimated delivery time for express shipping will be shown during the checkout process.
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in our product prices or shipping fees. We recommend checking with your local customs office for more information before placing your order.
Please ensure your shipping address is complete and correct before placing your order. Cecilia Dream is not responsible for delays or failed deliveries due to an incorrect or incomplete address provided by the customer. If you notice an error in your address after placing an order, contact us immediately at hello@ceciliadream.com — we will do our best to update it before shipment.
If your tracking shows "delivered" but you have not received your package, please first check with neighbors and your local post office. If the package cannot be located, contact us within 7 days of the marked delivery date and we will open an investigation with the carrier.
For any questions about your shipment: