Shipping Policy
Last updated: August 2026
🌍 Free Worldwide Shipping on orders over $60 USD (or the equivalent in your local currency)
Free shipping is applied automatically at checkout once your cart reaches the threshold for your country. The exact amount is always shown in your local currency before you pay.
At Cecilia Dream, we ship worldwide with reliable delivery, secure handling, and full tracking on every order.
Order Processing
All orders are processed and dispatched within 1 business day after payment is confirmed. Orders placed on weekends or public holidays are processed on the next business day.
You will receive a confirmation email immediately after purchase. Once your order is dispatched, you will receive a second email with your tracking number.
Free Shipping Threshold
| Currency | Free shipping from |
|---|---|
| USD | $60 |
| EUR | €52 |
| GBP | £45 |
| CAD | $83 |
| AUD | $85 |
| NZD | $104 |
| CHF | CHF 48 |
| SEK | kr 578 |
| DKK | kr. 390 |
| NOK | kr 610 |
| ISK | kr 8,300 |
| PLN | zł 225 |
| CZK | Kč 1,260 |
| HUF | Ft 20,500 |
| RON | Lei 276 |
| ILS | ₪ 210 |
| AED | د.إ 220 |
| SAR | ر.س 220 |
| QAR | ر.ق 220 |
| SGD | $77 |
| KRW | ₩ 83,000 |
| TWD | $1,900 |
| MYR | RM 270 |
| MOP | P 490 |
| BND | $82 |
| TRY | ₺ 2,850 |
| KZT | ₸ 31,000 |
| AMD | դր. 23,500 |
| VND | ₫ 1,570,000 |
Thresholds are approximate and may vary slightly with exchange rates. If your currency is not listed, the equivalent amount will be shown at checkout.
Shipping Cost
Orders below the free shipping threshold have a flat shipping rate that varies by destination. The exact cost is shown in your local currency at checkout, before you pay.
Delivery Times
Delivery times below do not include the 1 business day processing time.
| Destination | Estimated delivery |
|---|---|
| Singapore, Taiwan, Macau, South Korea, Malaysia, Brunei | 5–8 business days |
| United States, Canada, United Kingdom, Australia, New Zealand, Israel, Gulf Region (UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman) | 6–10 business days |
| Europe (all countries) | 6–12 business days |
| Vietnam | 7–14 business days |
| Turkey, Kazakhstan, Armenia | 8–14 business days |
| Latin America & Caribbean (Chile, Ecuador, Costa Rica, Guatemala, Panama, Dominican Republic, Jamaica, Bahamas, Barbados, Trinidad & Tobago) | 8–15 business days |
| Yemen, Lebanon | 12–20 business days |
These are estimated windows and may vary due to customs processing, local postal delays, or peak seasons such as holidays.
Order Tracking
Every order ships with full tracking. You will receive an email with a tracking link once your order is dispatched, so you can follow your package every step of the way. If you have not received a tracking update within 5 business days of placing your order, please contact us.
Customs & Import Duties
The price you see at checkout is the price you pay. In the vast majority of cases, orders arrive with no additional charges.
If your local customs office charges you an import fee, contact us at hello@ceciliadream.com with the receipt and we will reimburse you in full.
Incorrect Address
Please make sure your shipping address is complete and correct before placing your order. Cecilia Dream is not responsible for delays or failed deliveries caused by an incorrect or incomplete address provided by the customer. If you notice an error in your address after placing an order, contact us immediately at hello@ceciliadream.com and we will do our best to update it before dispatch.
Lost or Stolen Packages
If your tracking shows "delivered" but you have not received your package, please check with neighbors and your local post office first. If the package cannot be located, contact us within 7 days of the marked delivery date and we will open an investigation with the carrier.
Orders That Do Not Arrive
If your order has not arrived within 30 days after the end of the estimated delivery window for your country, contact us and we will issue a full refund, including shipping. You do not need to return anything. Full details are set out in our Refund Policy.
Damaged or Incorrect Items
If your item arrives damaged or is not what you ordered, contact us within 14 days of delivery with photos of the item and the packaging. We will send a replacement or issue a full refund at no cost to you, and we will cover the return shipping.
Contact Us
For any questions about your shipment:
Cecilia Dream (operated by KFR LLC)
911 E Atlantic Blvd, STE 101, Pompano Beach, FL 33060, United States
📧 hello@ceciliadream.com
📞 +1 (260) 529-8378
Monday to Friday, 9:00 AM – 5:00 PM (EST)