We pack every order with care and send it on its way within 1 business day. After that, it depends on where your little dreamer lives:

5–8 business days — Singapore, Taiwan, Macau, South Korea, Malaysia, Brunei

6–10 business days — United States, Canada, United Kingdom, Australia, New Zealand, Israel, Gulf Region

6–12 business days — Europe

Every country is listed in our Shipping Policy. And yes you'll get a tracking code, so you can follow the magic all the way home.

We do. Orders over $60 USD (or the same in your local currency) ship free, anywhere in the world. Below that, a small shipping fee applies, always shown at checkout before you pay, no surprises.

Magic has no borders, and neither do we.

Once your parcel is on its way, we'll email you a tracking number. You can also pop it into our Track Your Order page anytime.

It happens and that's okay. You have 30 days from delivery to send it back. We just ask that the item comes back unused, unwashed, and with its tags and accessories still on.

Return shipping is on you, but the rest is on us: once your return arrives and we've had a look, your refund goes back to your original payment method within 5–10 business days.

Just email hello@ceciliadream.com with your order number and we'll take it from there.

Then we fix it, no fuss. Send us a photo of the item and the packaging at hello@ceciliadream.com within 14 days of delivery, and we'll send a replacement or refund you in full return shipping included, at no cost to you.

You shouldn't. The price you see at checkout is the price you pay, and the vast majority of our orders arrive with nothing extra to pay.

If your local customs office does charge you a fee, send us the receipt at hello@ceciliadream.com and we'll refund it. That's our promise — no surprises at the door.

We don't do direct swaps, but there's a faster way: send the original back for a refund and place a new order right away. That way she gets the right one sooner.

Yes, as long as it hasn't left us yet. We dispatch within 1 business day, so email hello@ceciliadream.com as soon as you can.

Completely. Payments run through Shopify, one of the world's most trusted platforms. Your card details are encrypted and never stored by us. We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay and Shop Pay.

We'd love to hear from you. Write to hello@ceciliadream.com Monday to Friday, 9:00 AM – 5:00 PM (EST). A real person reads every message and replies within 1–2 business days.